
This guide should help you get past the Mojang loading screen, on Minecraft Bedrock Edition.
If you’re experiencing a similar issue on Java edition, see this guide.
PC Players
- If you have a dedicated graphics card, try following this guide to force Minecraft to use it.
- Reinstall Minecraft
Other Bedrock Devices
Clearing the cache is often enough to fix the red screen crash. Click your device below to see instructions for clearing the cache.
Please Note: The cache stores temporary files. Deleting it won’t affect your worlds or other savedata.
XboxCompletely exit Minecraft
Hold the console power button for 10 seconds, the Xbox will shut down.
Remove the power cable and wait 30 seconds.
Plug the power cable in and restart the console.
That’s it! You have now cleared the cache on your Xbox One.
PlayStationPress and Hold the playstation button on your controller.
Select Turn Off PS4.
After 30 seconds, restart your PS4.
Hold L1 & R1 when booting Minecraft.
That’s it! You have now cleared the cache on your PS4
Nintendo SwitchOpen System Settings on the HOME Menu
Select; System ⇒ Formatting Options ⇒ Clear Cache.
Follow the on screen instructions to finish clearing the cache.
AndroidOpen Android Settings
Tap on Storage
Tap Internal Storage
Tap Cached Data
Tap Okay, to finish clearing the cache.
If clearing the cache doesn’t fix it. Backup your worlds and reinstall Minecraft.
If Minecraft still isn’t working, make a post on r/MinecraftHelp and one of us will guide you through some more troubleshooting.
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