This article serves as a list of known error codes in Minecraft (Bedrock), as well as known troubleshooting steps.
Cause: Network issue preventing sign-in.
Troubleshooting: Check that your internet connection is stable. Download the Xbox app for your device (if available) and sign in there first.
Cause: client error preventing sign-in.
Troubleshooting: Restart your device, clear the cache, load the game and wait 5-10 minutes before signing in.
Cause: Unknown error when signing in.
Troubleshooting: Exit Minecraft, clear the cache, restart your device and try to sign-in.
Cause: Credential cache issue (conflicting account information)
Troubleshooting: On Windows 10 and Xbox, sign out of Xbox Live, and back in. On Switch, click “Clear cached credentials” in
Cause: authentication services issues
Troubleshooting: Restart the game, and/or device. Check @MojangStatus for service outages. Restart your router.
Cause: Xbox authorization issue.
Troubleshooting: Update/Install the Xbox app for your device, then re-login.
Cause: Too many accounts.
Troubleshooting: Reset the counter by restarting Minecraft.
Cause: Unknown client error.
Troubleshooting: Exit Minecraft completely, restart your device, restart Minecraft and sign-in.
Need more help?
If you’re still having trouble after trying the steps in this guide, make a post on r/MinecraftHelp and one of us will guide you through some more troubleshooting steps.